Catering & In-Flight Services Coordinator

As part of the REGOURD AVIATION Commercial department, you'll be responsible for coordinating and supervising catering and in-flight service operations to ensure a high-quality customer experience for both economy and business class services. This is an office-based role that requires daily communication with crew members, suppliers, and internal partners.

Responsibilities:

• Plan and organize in-flight catering (menu selection, quantities, presentation).

• Coordinate with external suppliers (caterers, equipment providers, transport partners).

• Monitor stock levels of service equipment.

• Prepare flight-related documents for catering and passenger services.

• Handle specific requests from VIP clients and ensure personalized service.

• Review invoices and monitor budgets related to catering services.

• Maintain regular communication with flight crews to gather feedback and improve service quality.

Work Arrangement:

• Full-time, permanent office-based position (CDI).

• Standard office hours, but flexibility is required for last-minute flights.

• Occasional travel may be necessary (supplier visits, on-site airport coordination).

• On-call duty: evenings and weekends on a rotating basis.

Technical skills:

• Experience in the aviation sector is essential. Examples include a background as a catering agent (for an airline or provider), cabin crew member, air broker, flight supervisor for a broker, or a handling agent.

• Proficiency with basic office software, including Gmail and Excel.

• Excellent verbal and written communication skills in English are mandatory (French is a plus)

• Knowledge of food hygiene standards and aeronautical logistics is appreciated
  

Organisational skills:

• Strong organizational skills and keen attention to detail.
  

Soft skills:

• Flexibility, a customer-oriented mindset, the ability to work effectively, and responsiveness